At West London Legal we have seen a big increase of complaints against many solicitors in the Southall area. Since our launch in 2012 some of the first cases we dealt with were clients who had been wronged by their solicitor. We have seen numerous complaints regarding 'so called' leading Immigration Solicitors in Southall and numerous others who have promised their clients victories if they pay the solicitors fee. Some of these clients have lost hard earned money to solicitors who will never even talk to them again and ignore their calls. Most are vulnerable clients who do not understand what their letters mean or are completely unaware of the information around them. Solicitors in Southall are earning a bad name and we have seen a rise in the number of individuals making complaints to the Ombudsman. We have heard from Clients who have informed us that their Solicitor would give them permanent residence by fixing them with an individual from Europe. The charges were as much as £17,000. These solicitors seem to struggle with some of the basic issues by filling wrong forms and not delivering on advice. The same clients then come into other difficulties and 'red letters' from these same solicitors demanding money for their services. We have seen numerous firms not to mention names that are doing this and we are telling the general public to become more aware of shoddy tactics by these firms. The list goes on and on. I think our point has been made.